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Frequently Asked Garage Door and Opener Questions

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WHAT SHOULD I LOOK FOR IN A GARAGE DOOR COMPANY?

WHAT MAKES ONE CLEAR CHOICE GARAGE DOORS DIFFERENT?

Locations

BACKED BY THE INDUSTRY LEADER CLOPAY

BACKED BY INDUSTRY LEADER LIFTMASTER

OVER 1000 POSITIVE REVIEWS

BACKED BY THE PEOPLE YOU TRUST

EMPLOYEES THAT CARE ABOUT YOU

Locations

Contact Us Or Visit One Of Our Two Showroom Locations:

1017 MANSELL ROAD, ROSWELL, GA. 30075

1881 COBB PARKWAY, KENNESAW GA. 30152

OUR SHOWROOMS ARE STAFFED WITH GARAGE DOOR DESIGN SPECIALIST. WALK INS ARE WELCOME BETWEEN 10 AM-4PM BUT APPOINTMENTS ARE RECOMMENDED.

ITS HARD TO PICK A GOOD GARAGE DOOR COMPANY ON THE INTERNET BECAUSE WE ALL LOOK THE SAME. ONE TRUCK OPERATIONS VS. TRULY PROFESSIONAL OPERATIONS CAN LOOK COMPARABLE.

TRUTH IS THERE ARE OVER 100 COMPANIES TO CHOOSE FROM. ONLY FIVE OF US HAVE BRICK AND MORTAR LOCATIONS THAT YOU CAN VISIT. THAT IS ACCOUNTABILITY YOU CAN TRUST.

IF YOUR NOT CAREFUL YOU MAY BE SORRY. DONT’ TAKE A CHANCE WHEN IT COMES TO INVITING SOMEONE TO YOUR HOME. MAKE A CHOICE.

WE ARE WORKING HARD EVERYDAY TO MAKE THAT CHOICE CLEAR.

BACKED BY THE INDUSTRY LEADER CLOPAY

EVERY COMPANY OUT THERE BOAST THAT THEY ARE THE BEST. THEY ARE NUMBER ONE AT SOMETHING OR THE LEADER OF SOMETHING.

AT ONE CLEAR CHOICE WE ARE ALWAYS A WORK IN PROGRESS. WE WORK HARD EVERY DAY TO BRING YOU WHAT YOU SHOULD EXPECT; HONEST, VALUE FOCUSED WORK THAT IS AFFORDABLE. THIS HAS EARNED US THE RESPECT OF THE INDUSTRY LEADERS. WE ARE GRATEFUL AND PROUD TO SAY THAT WHEN THE MANUFACTURERS OF THE PRODUCTS YOU PUT IN NEED SOMETHING DONE, AND NEED IT DONE RIGHT THEY CALL US.

THIS IS THE RELATIONSHIP THAT WE HAVE WITH CLOPAY AND LIFTMASTER AS INDUSTRY PARTNERS.

CLOPAY IS THE LARGEST GARAGE DOOR MANUFACTURER IN THE WORLD. THEY ARE LOCATED IN TROY, OHIO AND ALL OF THE PARTS THEY USE ARE MADE HERE IN THE USA. THEY ARE THE ONLY COMPANY THAT WILL NOT SELL TO ALL “COMPANIES” BECAUSE THEY DON’T JUST BACK UP THE GARAGE DOOR THEY BACK THE INSTALLATION. NO ONE DOES THIS!

WE ARE PROUD TO SAY THAT WE ARE CLOPAY MASTER AUTHORIZED DEALERS IN TWO STATES. THIS PUTS US IN THE TOP 250 GARAGE DOOR COMPANIES IN THE NATION WITHIN CLOPAY.

WE CAN INSTALL ANY BRAND YOU LIKE BUT CLOPAY IS REALLY THE ONLY COMPANY THAT LOOKS AFTER THE CUSTOMERS AND THE INSTALLATION AFTER THE INSTALL HAS OCCURRED.

BACKED BY INDUSTRY LEADER LIFTMASTER

LIFTMASTER IS THE PROFESSIONAL BRAND FOR CHAMBERLAIN. CHAMBERLAIN IS THE RETAIL BRAND GARAGE DOOR OPENERS YOU SEE IN ALL THE STORES.

TOGETHER CHAMBERLAIN/LIFTMASTER ACCOUNT FOR 80% OF ALL RADIO CONTROLLED OPERATOR INSTALLS (GARAGE DOOR OPENERS, GATES, LIFTS ETC.) IN THE WORLD. THEY ARE THE BIGGEST, THEY ARE THE MOST RELIABLE, AND THEY ARE THE BEST AT AFTER CARE FOR CUSTOMER INSTALLS.

LIFTMASTER HAS PARTNERED WITH ONE CLEAR CHOICE BECAUSE OF OUR HIGH LEVEL OF CUSTOMER SATISFACTION, HONESTY, AND COMMITMENT TO DETAILS.

IF THEY HAVE A PROBLEM THEY CALL US!

WE ARE GRATEFUL FOR THE RELATIONSHIP WE HAVE WITH LIFTMASTER AS A LIFTMASTER PROVANTAGE DEALER AND WE PASS THIS ON TO OUR CUSTOMERS THROUGH AFFORDABLE POSTED GARAGE DOOR OPENER POSTED PRICING AND EXTENDED GARAGE DOOR OPENER WARRANTIES THAT EVEN OTHER PROVANTAGE DEALERS WILL NOT TOUCH.

OVER 1000 POSITIVE REVIEWS

At One Clear Choice Garae Doors We Know You Have A Lot Of Choices When It Comes To Garage Door Service Companies Available. We Work Hard To Make That Choice Clear. We Have Two Showrooms In Georgia, and Four Showrooms In Colorado. Our Customers Love Us With Over 1000 Reviews In All The Places You Trust. Home Advisor, Angies List, Yelp, Facebook, Here On Google. Don’t Take A Chance Make A Choice!

From 31 reviews

Tony Wolf 7 days ago

Person showed up on time, was very friendly, thoroughly explained the work he did, gave us maintainence tips and finished in a timely manner. I highly recommend them

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Michele Kurvink 7 days ago

On time for the appointment, all needed and optional items at hand. Answered all my questions. I will be calling One Clear Choice for all of my garage door needs.

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Gotab Kiddin 18 days ago

Eric explained what he was going to do, how, and why. He explained the "Do's & Don'ts" of garage door operation, including the correct lubricant to use in the future. He adjusted the double door drive belt that wasn't working, and put a new…

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Nicholas Park a month ago

Had a really helpful and knowledgable repairman, Eric, come out and fix my garagedoor and he went above and beyond the call of duty. Well done!

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Melinda Hamm a month ago

Garage door unexpectedly failed to close today. I knew the opener was working, but was pretty sure it was the safety eyes that were either out of alignment or gone bad. I called One Clear Choice about 2pm, and a service technician was at my…

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Bob Barefoot a month ago

This company was very responsive to my situation.They arrived on time did the task in a reasonable time and were very professional and courteous.I would recommend them to anyone that needs a garage door replacement or repair of an existing …

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anthony Ibarrondo a month ago

They were extremely professional and timely. There pricing was within my budget and lower than big box companies. Stayed in touch throughout the whole process and will recommend them to my colleagues

Thank you

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Mike Ross THIN ICE 2 months ago

Great pre installation service/follow up and great install!

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Harvey Ruttenberg 2 months ago

Very pleased with thé professionals, their expertise, workmanship and housekeeping manners. We love our new garage doors!

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Bob Snyder 2 months ago

One Clear Choice Garage Door Company advertise they will be any legitimate offer by $100. I provided one clear choice with the other offers I received. They not only bettered the offer buy $100, they also offered a better insulated door and…

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Wayne Campbell 2 months ago

This is a company that will go out of their way to help you with garage door issues. I can't say enough good things about them. If you need garage door help, these are the people to call. Extremely reasonable charges too.

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George Vissicchio 3 months ago

Fast Friendly service. Definitely recommend

Response from business owner

Thanks For The Oppotunity. We Know You Have A Lot Of Choices. Thanks For Making Us Your One Clear Choice For All Your Garage Door Needs.

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Marky Trinkle 3 months ago

The technician arrived at the scheduled time. He was personable and helpful. He explained everything he was going to do and got my approval before starting. He worked efficiently and got the repairs, improvements and maintenance done in a …

Response from business owner

Thanks For The Oppotunity. We Know You Have A Lot Of Choices. Thanks For Making Us Your One Clear Choice For All Your Garage Door Needs.

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Hani Habashy 3 months ago

I definitely recommend One Clear Choice Garage Door and I definitely recommend Kevin. Great staff and great company!.

Response from business owner

Thank You For the Opportunity. We are Grateful. We Know You Have A Lot Of Choices Thanks For Making Us Your One Clear Choice.

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Jay Seifer 4 months ago

I had an issue with one of my garage doors and needed to get fixed. I called the office and booked my appointment in one call.

Matthew came out this a.m. and addressed the problem in under 30 minutes. Super polite and extremely …

Response from business owner

Awesome to hear. Thanks for the opportunity. We look forward to working with you on your future garage door and entry door install projects!

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Debra Townson 4 months ago

very professional and speedy service!

Response from business owner

Thank You For Taking The Time to Review Our Company We Are Gratefule for the Opportunity To provide Garage Door Service In Roswell, Ga. For You. We Know You Have A Lot Of Choices Thank You For Making Us Your One Clear Choice For All Your Garage Door Needs.

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Stacy West 7 months ago

Fantastic service from start to finish! Love the new garage doors!

Response from business owner

Stacy. Just Saw The Pictures Of The Garage Door Install In Smyrna, Ga. Beautiful Coachman Garage Doors. Great Design Choice. Thank You For The Opportunity To Work With You On Your Garage Door Project. We Know You Have A Lot Of Choices When It Comes To Finding A Garage Door Company In Smyrna, Ga. Thank You For Making Us Your One Clear Choice.

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Dane Knight 8 months ago

Outstanding work, can't say enough about the work that was done. The technician explain everything very well.

Response from business owner

Thank You For Taking The Time To Rate Us and For Sharing Your Garage Door Service Experience That You Received In Woodstock, Ga. We Know That You Have A Lot OF Choices When Looking For A Garage Door Repair Company In Woodstock. Glad You Found Us And Gave Us The Opportunity To Work With You On Resolving Your Garage Door Concerns.

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Shane Draper 8 months ago

Excellent service, price and quality work.

Response from business owner

Thanks For Taking The Time To Leave A Rating And For Sharing Your Experience For the Two Garage Door Opener Installs In Cumming Ga. The LiftMaster 8550 Belt Drive Garage Door Opener Is A Great Opener. Smart WIFI Technology Battery Back Up, Smart Wall Control Compatible With The Track Mounted Bolt Locking System. Really A Great Choice. LiftMaster Is The Number One Brand In Openers And We Are A LiftMaster ProVantage Dealer In Cumming, Ga. We Are So Grateful To Have Had The Opportunity To Work With You On Your Garage Door Opener Installation In Cumming, Ga.

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Laurie Dingeldey 8 months ago

Easy to get an appointment. Received a text confirmation with the technician’s picture. Arrived on time. Very professional. Did great work. Followed up with future maintenance suggestions. Would highly recommend!

Response from business owner

Thank You For Taking The Time To Tell Us About Your Garage Door Service and Repair In Roswell, Ga. We Know You Have A Lot Of Choices. I See You Got A Lot Of Work Done and That The Technician Left You With A Quote For Installing New Garage Door Openers Because Your Existing Garage Door Openers Are Twelve Years Old. They Are Chamberlains And That Is A Good Brand So They Will Probably Last For A While, However, Garage Door Openers Are So Much More These Days. They Are Whole Home Security Systems and They Have Technology In Them That Will Help Turn Your Home Into A Smart Home.New Garage Door Openers Are Cool and Although I Probably Would Not Change My Opener Before It Broke A Lot of People Are Changing Them Out For The New Technology That Allows You To Manage Your Garage Door Function From Your Cell Phone!. Thanks Again For The Opportunity We Are Grateful!

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Tony Cusumano 8 months ago

- Tyler did a great job as an excellent service representative for my needed repair . A reliable and highly recommended company

Response from business owner

Thank You For Taking The Time To Rate Us And For Telling Us About The Garage Door Repair in Alpharetta, Ga. We Know You Have A Lot Of Choices For Garage Door Repair Companies Near You In Alpharetta, Ga. We Are Grateful For The Opportunity To Work With You To Resolve Your Garage Door Needs.

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Clifford Roberts 9 months ago

I needed a garage door opener replaced and called One Clear Choice Garage Doors to perform the work. The entire experience from the initial call to make an appointment to the completion of the installation was excellent. Everything was …

Response from business owner

Thanks For the Opportunity To Provide You With A Garage Door Opener Installation in Lilburn, Ga. We Know You Have A Lot Of Choices. Using Trust Dale Is A Smart Choice We are Glad To Be Included On His List Of Trusted Garage Door Companies In Lilburn. Thanks For Allowing Us Into Your Home To Work With You On Your Project.

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Luke Miller 9 months ago

I called One Clear Choice (OCC) because I was having issues with my door not closing all the way and constantly reopening. They were able to have a technician out the next day! The technician, Ty, was very professional and friendly. I …

Response from business owner

Thanks For The Rating And For Such A Great Review and Account Of Your Experience With The Garage Door Repairs in Roswell, Ga. Very Informative and Thorough. We Know You Have A Lot Of Choice For Garage Door Opener Service In Roswell, Ga. Thanks For Allowing Us To Work With You On Your Garage Door Opener Concerns.

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Jacque Salternorris 9 months ago

Very nice service representative. Had them out for repair.. very thorough and priced fairly.

Response from business owner

Thanks For Leaving A Rating and For Sharing Your Experience. We Are Grateful For The Opportunity To Work With You. Here Is Some More About Us. Showrooms Open 10-7 (M-F) Service IS Available 24hrs/day! One Clear Choice Garage Doors Has 800 5 star reviews on AngiesList, HomeAdvisor, and Google. We have 6 Showrooms including a 4000 sqft showroom on Mansell rd. in Apharetta. We are Clopay Master Authorized Dealers and we are LiftMaster ProVantage Dealers. They are the leading manufacturers in the industry-= they back us. That is credibility you can trust. We are the only company to post our pricing for ALL of the most common repairs, Garage Door installs, and Opener installs. My name is Chris Chapman. I am a technician, a customer service representative, a trainer, a Marine and the Owner of One Clear Choice. . We know you have a lot of choices. Make us your One Clear Choice.

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Hiren Patel 10 months ago

Excellent work by Eric. Called in advance when he was running late. Showed me most features of the garage door opener. He finished the job in less than 1 hour. Would recommend.

Response from business owner

Thanks For Leaving A Rating and A Summary Of Your Experience. We Know You Have A Lot Of Choices. Thanks For Making US Your One Clear Choice For All Your Garage Door Needs

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Chaz Cone 10 months ago

Great performance from Ty from One Clear Choice. Diagnosed the problem, replaced the opener and accessories. Professional and thorough. Great buying experience; highly recommended

Response from business owner

Thank you for sharing your experience and review! We know you had a lot of companies to choose from for your garage door concerns. We have developed a reputation of being Honest, Value focused, and Affordable. You can feel confident when you reccomend us that We will take good care of your friends, neighbors, and Family members.

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William Eastman 10 months ago

Would definitely recommend this company!

Not only did they replace the broken spring, but also "tuned up" all of the garage door components, but also cleaned up my garage door opener pad so it works better than it ever did! Great job!!

Response from business owner

Thank You For Taking The Time To Share Your Experience. We are So Grateful for The Opportunity. We Know You Have A Lot Of Choices. We Have Earned The Reputation Of Being Honest, Value Focused And Affordable. We Will Not Let You Down When You Recommend Us! We Now Have Two Show Rooms In Georgia For Our Customers to Help Make The Choice Even More Clear. Not All Garage Door Companies Are The Same. Thank You For Making Us Your One Clear Choice For All Your Garage door, garage Door opener, and Entry Door Needs.

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Suzanne Porter 10 months ago

Fast, knowledgeable, professional, courteous service. The 4 people I spoke to were wonderful and Ty, the technician, had me fixed up in no time! Highly recommend

Response from business owner

Thank You For Taking The Time To Share Your Experience. We are Grateful for the Opportunity. We Have Developed a reputation of being Honest. Value Focused and Affordable By Posting Our Pricing and Providing Our Customers with The Credibility They Deserve and Should expect. Thank You For Making Us Your One Clear Choice and We Look Forward to Serving All of Your Garage Door Needs!

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Noel N 10 months ago

This is a strong father and son team. They do a thorough job and I would recommend them.

Response from business owner

Thank You for Sharing your Experience and leaving a Rating.We are Grateful for the Opportunity. We Know You Have A Lot Of Choices Thank You For Making Us Your One Clear Choice!

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Suzanne a year ago

My garage door install was a challenge. 75 year old home and nothing is plum. Eric OCC tech did a great job spending a lot of time getting everything perfect. Having the “Trust Dale” certification played a role in choosing OCC. was a good …

Response from business owner

Thank You For Sharing Your Experience. We Are Grateful For the Opportunity. We Know you Have A Lot Of Choices. We are Grateful For The Opportunity TO Be Your One Clear Choice For All Your Garage Door Needs.

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Chris Chapman a year ago

Hello everyone. We service all of greater Atlanta. This is a destination showroom location and our second location in Georgia. Our first is in Alpharetta, off Mansell and is also amazing! No other garage door company in Georgia has anything…

Response from business owner

We are Open! Grand Opening Event August 3, 2019. 250.00 off All Door Installs Or Free Opener Installation With Any Full Price Door Install. While Supplies Last We are Offering The LiftMaster 8550w Belt Drive, Battery Back Up, Smart MyQ enabled Opener For Only 399.00 Installed and The 8365w-267 MyQ enabled Wifi Garage Door Opener for only 345.00 installed this includes 2 remotes and a keypad. MyQ Is The App That Lets You Open Your Garage Door From Any Where You Can Get A Internet Signal. We Also Install Entry Doors. Come See How To Transform Your Home Today!

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BACKED BY THE PEOPLE YOU TRUST

One Clear Choice Is Backed By The People You Trust. The leaders in Th Community and The Consumer Advocates That Are looking Out For You. Notice How If you Go To A Sight That Vets Out The Companies That The List Gets Really Small. That Is Because Not ALL COMPANIES CAN BE TRUSTED!

WE Want you to Know That You Have A Qualified Garage Door Technician In Your Garage That Has Be Put Through Multiple Back Ground Checks. Not Just Ours But From Outside Sources.

Service Techs Come Into Your Home. Don’t Take A Chance Make A Choice. Make Sure You Know That The Tech Coming To Your Home is Safe.

Trust Dale Also Has A $10,000 Make It Right Guarantee. So You Don’t Have To Take Our Word For It.

Five Star Rated Guarantees You Get What You Pay for up To 2k

Going With A Company That Has Partners In The Community That Have Partnered With You is Credibility You Can Trust!

EMPLOYEES THAT CARE ABOUT YOU

We have the Best Employees. We Do Not Use Uninsured Sub Contractors. Our Technicians are Not Paid Commission and Bonus On Efficiency, professionalism, and Accurate Documentation of your Garage Door Condition.

Techs Are Encouraged To Educate The Customer So That The Customer Can Make Educated Decisions About Their Garage Door Needs.

Our Job Is To Inform The Customer Of Everything We Se That May Cause An At Risk Situation And Allow The Customer The Opportunity To Fix The Problems Or Take The Chances Associated With The Potential Failure.

To Do Any Thing Less Would Be Taking Choices Away.

All Customers Are Different but We Make Sure You Have The Information You Need To Make The One Clear Choice That Is Right For You.

Chris Chapman

Owner

ARE THERE ANY GARAGE DOOR COMPANIES NEAR ME? DO THEY HAVE A SHOWROOM?

GARAGE DOORS KENNESAW, GEORGIA 30152

Garage Doors Roswell, Georgia 30076

DO I NEED A GARAGE DOOR COMPANY FOR SIMPLE GARAGE DOOR OPENER SERVICE AND ADJUSTMENTS?

Garage Door And Opener Walk Through

Safety Eye Engaged

Sensitivity Engaged

Pressure From Binding

Garage DOor Off Track

Garage Door And Opener Walk Through

HERE IS THE BASIC GARAGE DOOR OPENER WALK THROUGH FOR A LIFTMASTER GARAGE DOOR OPENER. USE THE CODE 6409 TO VIEW IT. SAFETY EYE ADJUSTMENTS ARE THE MOST COMMON PROBLEM CUSTOMERS HAVE. THEY ARE REALLY EASY TO ADJUST YOURSELF AND DO NOT REQUIRE A TECHNICIAN. HOWEVER, IF YOU LIKE WE CAN SEND A TECHNICIAN OVER. OPENER SERVICE AND GARAGE DOOR INSPECTIONS ARE 29.00 AFTER DISCOUNTS.

Safety Eye Engaged

SAFETY EYES ENGAGED

Safety Eye Engaged. Adjustment Required:

Although your Garage door And Garage Door Opener Should Be Serviced At Least Every Two Years Safety Eyes Adjustment is NEVER COVERED UNDER WARRANTY and Does NOT require A Qualified Garage Door Technician.

We Recommend Having Your Door Serviced Though If you Have Not had It Done In Two Years To Insure That Everything Is Working Okay out Side Of your Safety Eyes.Garage Door and Garage Door Opener Service From One Clear Choice Includes Safety Eye Alignment and is Only 69.00 after Discounts.

Sensitivity Engaged

Sensitivity Engage. “Excessive Force On Close Command”

The Following Problems Can Result In Sensitivity Engaging and Keeping Your Door From Closing. ALL of the Below Conditions Require A Qualified Technician in Order To insure Repairs Are Done Correctly:

Pressure From an Object in The Doors Path That binds The Door.
Pressure From Binding Caused From Failing Parts Such As End Bearing Plates and Rollers
Pressure From Springs That Are The Wrong Size.
DO NOT ADJUST THE SENSITIVITY TO OVERCOME A PROBLEM.

Pressure From Binding

Pressure From an Object in The Doors Path That binds The Door.

Your Garage door Opener is Designed to Reverse if An Object is in The Way. When The Opener Feels Pressure Due To any Type Of Binding It Will Reverse So That It Does not Create An Unsafe Condition.

Pressure Can Come From Failing Parts. The Most Common Parts That Can Bind The Door Are Bad Rollers, Bad End Bearing Plates And Over Sized Springs or Kinked Springs.

Garage DOor Off Track

Garage Door Off Track. Cables Off Drum. Rollers Out. Immediate Service Required:

in extreme cases Garage Doors Will Come Off Track. Usually The Opener Will Warn You by Not allowing The Garage Door To Close. The Garage Door Is At Risk Of Complete Failure. This Risk Becomes Imminent With Each Attempt. With Repeated Effort The Garage Door Cables Can Release From The Drum and the Garage Door Will Fall Off Track. DO NOT ATTEMPT TO FIX A DOOR OFF TRACK IF YOU ARE NOT A QUALIFIED TECHNICIAN. ATTEMPTING TO FIX THE GARAGE DOOR COULD CAUSE THE GARAGE DOOR CONDITION TO GET WORSE. THIS IS DANGEROUS AND COSTLY.

DO I REALLY NEED TO SERVICE MY GARAGE DOOR REGULARLY?

GARAGE DOORS AND OPENERS SHOULD BE PROFESSIONALLY SERVICED ONCE A YEAR

Garage Door Service $29.00

Garage Door Opener Service $29.00

Garage Door And Opener Service $69.00

Repair Vs. Replace

Garage Door Service $29.00

Garage Door Service:

What Is Included In A Garage Door Only Service?

Garage Door Only Service:

~~$98.00~~ $29.00

Lubricate all rollers, hinges, tracks, and bearing plates
Tighten and replace all hinge bolts
Inspect drums and cables for frays and fractures
Check right and left cable tensions and adjust if necessary
Inspect the bottom fixture for scoring

Garage Door Opener Service $29.00

Garage Door Opener Service:

What Is Included In A Garage Door Opener Only Service?

Garage Door Opener Only Service:

~~$98.00~~ $29.00

Inspect all electrical connections and wiring
Check safety eye alignment
Inspect drive system
Inspect and service trolley and carrier for damage and lubricate if needed
Inspect and adjust sensitivity and limits if needed
Program keypads and remotes if needed

Garage Door And Opener Service $69.00

Garage Door AND Opener Service:

How Often Do I Service My Garage Door And Opener?

Garage Doors and Garage Door Opener Service Should Be Completed Once A Year and Professionally Every Two Years Is Recommended. Any Time Your Garage Door or Opener Is Not Moving Smoothly We Recommend Servicing Your Garage Door and Opener To Insure that It Will Not Fail.